Our Staff

Calvin Trepp, HIS

Owner

Calvin Trepp has spent his entire professional career dedicated to the hearing aid industry. He has spent more than 35 years in the hearing industry and has worked 24 years at the manufacturing level. Calvin’s first job within the industry was the manufacturing of hearing aids and then progressed into different supervisor roles within the production side. Calvin then moved into sales where he traveled around the United States for 8 years, and eventually moved into a management role within Audibel. In August of 2007, Calvin purchased 3 retail offices and a few years later added two more locations.  His post high school education involves a 2-year program in electronics and a 2-year program in management.

Sue Berneman, HIS

Hearing Instrument Specialist

Sue is our Hearing Instrument Specialist for Audibel Hearing Centers of North Iowa. She is mostly in the Mason City and Charles City office locations. Sue is an Iowa native growing up in the Charles City area and prides herself in excellent customer service. She graduated Charles City High School and attended N.I.A.C.C. classes in Charles City. Sue has been with Audibel Hearing Centers since Calvin purchased the business in 2007.  She later earned her H.I.S. license in 2021.  Sue enjoys spending time with her family, Scotty/Schnauzer “Miss Riley” and having everyone over for the holidays!  Sue enjoys baking, knitting, and sewing for all her family.

Jan Vaage

Patient Coordinator/Office Manager

Jan is our Patient Care Coordinator/Office Manager for Audibel Hearing Center of North Iowa.She is an Iowa native and prides herself on excellent customer service. When calling into our office, she will be the friendly voice you speak with. Jan enjoys helping others and spending time with her family, which includes six grandchildren.

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 198 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

In and out in no time. Got me in between appointments. Excellent service.

Reviewer Profile Photo James and Julie Betsinger, on Google

Professional, comfortable

Reviewer Profile Photo Cheryl Sonberg, on Google

Always awesome service thank you

Reviewer Profile Photo Bob grant, on Google

Sue is always caring and helpful. She wants you to hear the best you possibly can!

Reviewer Profile Photo Marie Card Eilderts, on Google

Calvin is awesome, very friendly and knowledgeable

Reviewer Profile Photo James Mettner, on Google

Very friendly staff. Explained everything done during the testing.

Reviewer Profile Photo Mandy Myers, on Google

Jan and Sue at Audible are outstanding! They are very knowledgeable about hearing aids and care for their clients. They go out of their way to make sure their customers are satisfied.

Reviewer Profile Photo Lynne Lord, on Google

Everyone is very welcoming and helpful. For us Audibel was a good choice.

Reviewer Profile Photo Denna Hill, on Google

Sue was amazing. Thank you

Reviewer Profile Photo Bob hrdlicka, on Google

Good experience.

Reviewer Profile Photo Darryl Brincks, on Google

Support system is excellent

Reviewer Profile Photo Patty Hestad, on Google

Sue is very easy and friendly to go to. She explained every step of what and why she doing things. Cares about you

Reviewer Profile Photo Elizabeth Duryee, on Google

Good experience. Sue is a very caring person to work with.

Reviewer Profile Photo Dôrîß Toebe, on Google

A great place fir service. Cal is a very patient friendly owner.

Reviewer Profile Photo Jean Maricle, on Google

Very friendly. Respectful.

Reviewer Profile Photo Carolyn Dirksen, on Google

I had a good experience.

Reviewer Profile Photo Mark Bausch, on Google

They were very nice as always and it’s pretty nice that when you just stop by and they fix your issue with your hearing aids immediately. They are always very helpful.

Reviewer Profile Photo Mike Scarrow, on Google

Very knowledgeable and courteous Would recommend this company to anyone that has questions about hearing

Reviewer Profile Photo Lashelle Evans, on Google

Well taken care of. Very cordially treated with respect and care.

Reviewer Profile Photo Cammie Voss, on Google

Quick turnaround on repair. Thanks for the service!

Reviewer Profile Photo Steve, on Google