Our Office
Calvin Trepp has spent his entire professional career dedicated to the hearing aid industry. He has spent more than 35 years in the hearing industry and has worked 24 years at the manufacturing level. Calvin’s first job within the industry was the manufacturing of hearing aids and then progressed into different supervisor roles within the production side. Calvin then moved into sales where he traveled around the United States for 8 years, and eventually moved into a management role within Audibel. In August of 2007, Calvin purchased 3 retail offices and a few years later added two more locations. His post high school education involves a 2-year program in electronics and a 2-year program in management.
Sue is our Hearing Instrument Specialist for Audibel Hearing Centers of North Iowa. She is mostly in the Mason City and Charles City office locations. Sue is an Iowa native growing up in the Charles City area and prides herself in excellent customer service. She graduated Charles City High School and attended N.I.A.C.C. classes in Charles City. Sue has been with Audibel Hearing Centers since Calvin purchased the business in 2007. She later earned her H.I.S. license in 2021. Sue enjoys spending time with her family, Scotty/Schnauzer “Miss Riley” and having everyone over for the holidays! Sue enjoys baking, knitting, and sewing for all her family.
Jan is our Patient Care Coordinator/Office Manager for Audibel Hearing Center of North Iowa.She is an Iowa native and prides herself on excellent customer service. When calling into our office, she will be the friendly voice you speak with. Jan enjoys helping others and spending time with her family, which includes six grandchildren.
Excellent
Carolyn Purchase, on Google
Sue is amazing to work with. She's a problem solver and so kind. These aids have a "whip" that holds the aids in the ear! Unlike another place's devices that couldn't solve this issue without reducing the sound quality.
Dr. K, on Google
I recently lost BOTH of my hearing aids. A visit with Calvin has the wheels in motion for me to have my new ones in a short week. Calvin really cares about his clients. That always comes through in the discussions we have as well as his way of putting...
Nancy Hermanson, on Google
Carolyn Dirksen, on Google
Everyone is very welcoming and helpful. For us Audibel was a good choice.
Denna Hill, on Google
Kris Anderson, on Google
Jane, on Google
Everyone was very professional and courteous. The whole process went very well. Calvin was patient, understanding and extremely helpful during the entire process and listen to my concerns. I would highly recommend the Audibel hearing center.
Bob Roggensack, on Google
Very helpful and enthusiastic
James and Julie Betsinger, on Google
Laura Brock, on Google
Brad Mary, on Google
Sue is always caring and helpful. She wants you to hear the best you possibly can!
Marie Card Eilderts, on Google
robert shultz, on Google
Zoey Neal, on Google
Francile Honken, on Google
Sue was very helpful,I was skeptical at first but she went above and beyond to make me feel like I mattered, and my hearing was important to her.
Michael Gruis, on Google
The team at Audible are outstanding! They are very knowledgeable about hearing aids and care for their clients. They go out of their way to make sure their customers are satisfied.
Lynne Lord, on Google
Patty Hestad, on Google
Ron Weller, on Google
This is a great place to get a hearing test. It is very thorough and Sue is amazing. Highly recommended.
Chris V, on Google
Very friendly, knowledgeable! Very happy with our experience at Audibel Hearing in Mason City!
Sandi Friest, on Google