Patient Reviews

Read a Few of Our Google Reviews

We are rated 5 out of 5 stars based on 151 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Sue is very efficient and helpful in all aspects of hearing aids!

Reviewer Profile Photo Cindi Wilken, on Google

Good experience. Sue is a very caring person to work with.

Reviewer Profile Photo Dôrîß Toebe, on Google

Fast friendly service.

Reviewer Profile Photo John Duffield, on Google

Always helpful and pleasant.

Reviewer Profile Photo Cristal Ewald, on Google

I did a lot of research and read lots of reviews, I was very happy with my choice of Audible Hearing. They were very thorough and answered all of my questions.

Reviewer Profile Photo Vicky Schroeder, on Google

I was able to walk in and after a brief wait, I had my hearing aids cleaned and checked. Friendly, helpful, and quick service.

Reviewer Profile Photo Bette Rasmussen, on Google

Jan, the office manager, is very friendly and helpful. Sue, the hearing specialist, is very patient and knowledgeable.

Reviewer Profile Photo Rhonda Christensen, on Google

Very impressive service and friendly people!!

Reviewer Profile Photo Bruce Weis, on Google

Great service and very helpful!!

Reviewer Profile Photo CURT BOWN, on Google

They are knowledgeable and helpful with any problem.

Reviewer Profile Photo Yvonne Kisch, on Google

They were very helpful and I’m very satisfied!

Reviewer Profile Photo Harold Miller, on Google

I agree with the other posts…Calvin is great. He has been a very helpful and knowledgeable professional who takes the time to become your friend. I’d recommend anyone in the area needing hearing help to try Calvin in Cresco first.

Reviewer Profile Photo Nancy Hermanson, on Google

Calvin is very personable and helpful. Always takes the time to address my needs.

Reviewer Profile Photo Pat Slifka, on Google

Calvin is very helpful and friendly.

Reviewer Profile Photo Elaine Brookins, on Google

Great service,very pleased with Audibel hearing center in Cresco

Reviewer Profile Photo G Robinson, on Google

I was very pleased with my appointment for cleaning and upgrades. Calvin was very patient and explained everything clearly.

Reviewer Profile Photo Peggy Johnson, on Google

Calvin is always ready to help me out and check my hearing aids. Then of course we visit

Reviewer Profile Photo Donald Kappes, on Google

Calvin has always been very helpful and knowledgeable. We are always treated with utmost respect.

Reviewer Profile Photo Linda Henkes, on Google

My visits with Calvin Trepp in Decorah have always been useful and characterized by mutual respect. Friendly but professional, whether I was there to have my hearing aids cleaned and tested or to consult about the possibility of getting new hearing aids. Grade: A

Reviewer Profile Photo Richard Ylvisaker, on Google

Great experience, found out that my hearing loss is mild which put my mind at ease. Calvin was great and explained everything perfectly. Highly recommend Audibel !

Reviewer Profile Photo Shelly Vine, on Google

I’m always pleased with the level of personal service I receive from Calvin and his staff at Audible Hearing Centers. Whether it’s new batteries and wax guards or an issue with one of my hearing aids. They are prompt in responding and make sure that a satisfactory solution is obtained. I’d recommend them to anyone needing assistance with their hearing.

Reviewer Profile Photo Skip Loebig, on Google

Calvin is very knowledgeable and easy to work with

Reviewer Profile Photo Shane Kelley, on Google

Calvin is always so helpful with our hearing aid needs.

Reviewer Profile Photo Kathy Slater, on Google

Very friendly and efficient

Reviewer Profile Photo Helene Peters, on Google

Calvin was very personable, professional and knowledgeable. He walked me thru the process and made my visit pleasant.

Reviewer Profile Photo Craig Helton, on Google

Calvin takes good care of us.

Reviewer Profile Photo Tom Haugen, on Google

Very friendly, knowledgeable! Very happy with our experience at Audibel Hearing in Mason City!

Reviewer Profile Photo Sandi Friest, on Google

Always a positive experience..Very professional and friendly.

Reviewer Profile Photo Patricia Whitfield, on Google

Great experience .sue is a talented professional and very caring. Jack musker

Reviewer Profile Photo Jack Musker, on Google

Wonderful service!

Reviewer Profile Photo Doug Tweeten, on Google

Sue, Calvin, & Jan are the best!!!!! They take the time to make sure you’re getting the best possible care with your hearing!!!!! And they treat you like old friends instead of just a patient!!!!

Reviewer Profile Photo Kristie, on Google

It took us twice to set the hearing AIDS to my new phone very well. Pleased, and I thank you all over ther

Reviewer Profile Photo Dennis Hanson, on Google

GREAT

Reviewer Profile Photo Dan S, on Google

It was a very good experience

Reviewer Profile Photo Robert Manifold, on Google

Jan and Sue are who usually help us with my husband's hearing aids,, and they are both absolutely wonderful. When it comes time that I need some for myself, this is where I'll go. Thank you to you both, you're amazing!!!!!

Reviewer Profile Photo Peg Davis, on Google

The Mason City office was so helpful! They helped troubleshoot my husband's hearing aids on the phone with me when he was in the ICU & ordered me a new charger & issued a loaner until mine arrives! So grateful!!

Reviewer Profile Photo Marcia Roberson, on Google

Stopped in while i was in town to have my hearing aids cleaned ! No appointment needed to have that done! Also no cost to do this! Always so happy to do this for me !

Reviewer Profile Photo Paul Armstrong, on Google

Good information, friendly and courteous personnel.

Reviewer Profile Photo Karen Schmitt, on Google

We were very pleased with Calvin's honesty & determination to help us.

Reviewer Profile Photo Barb Tank, on Google

Cal and his crew at Audibel are super. I stopped by for a brief cleaning and had some questions on my 3 background settings. I have a diverse life with many sound challenges. I’m involved in several music groups, I farm with loud equipment, and I’m involved with quieter settings in church. With each setting, Cal is able to tweak my hearing enhancements to give positive control of each environment. Calvin Tripp with Audibel is simply the best, yes, the best!!!

Reviewer Profile Photo Gary Griffin, on Google

Always a great experience! Friendly and top notch customer service.

Reviewer Profile Photo Cassie Hackman, on Google

Always helpful.

Reviewer Profile Photo Dan Shaw, on Google

Friendly staff. My appointment time was honored. I appreciated that.

Reviewer Profile Photo Ed Hoffman, on Google

Very friendly, great at explaining what they were doing.

Reviewer Profile Photo Shirley Babcock, on Google

Very good

Reviewer Profile Photo Harvey Brasel, on Google

Calvin Trepp was great to work with.

Reviewer Profile Photo Bruce Freeman, on Google

Very helpful and wonderful service

Reviewer Profile Photo Carla Mikes, on Google

Rave! My mom is 92 and has been in the hospital for a few days. She needed her hearing aids cleaned so I contacted one of the hearing aid businesses here in Mason City. Since she just moved here a year ago, she didn’t buy them here, but she only needed them cleaned. i was told it would be $50 just to clean them and thought that was a little steep! I then called Audibel Hearing to see what they charged. I talked to a very helpful lady named Sue. She told me they cleaned hearing aids for free, no matter where you bought them. She told me to bring them in and she would have them done in about 10 minutes. She cleaned them, printed off instructions for me on how to care for the aids, gave me a case for them and also one to carry extra batteries in. They also carry a brand that my mom has so I will be taking them there for anything we need done. I couldn’t have asked for any better customer service so if anyones parents, grandparents, or whomever needs anything done with their hearing aids, Audibel Hearing Center is the place to go. Thanks again, Sue, for going above and beyond.

Claudia Hopkey

Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.

Patricia D.

Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.

Dawn C.