Our Office
Calvin Trepp has spent his entire professional career dedicated to the hearing aid industry. He has spent more than 35 years in the hearing industry and has worked 24 years at the manufacturing level. Calvin’s first job within the industry was the manufacturing of hearing aids and then progressed into different supervisor roles within the production side. Calvin then moved into sales where he traveled around the United States for 8 years, and eventually moved into a management role within Audibel. In August of 2007, Calvin purchased 3 retail offices and a few years later added two more locations. His post high school education involves a 2-year program in electronics and a 2-year program in management.
Sue is our Hearing Instrument Specialist for Audibel Hearing Centers of North Iowa. She is mostly in the Mason City and Charles City office locations. Sue is an Iowa native growing up in the Charles City area and prides herself in excellent customer service. She graduated Charles City High School and attended N.I.A.C.C. classes in Charles City. Sue has been with Audibel Hearing Centers since Calvin purchased the business in 2007. She later earned her H.I.S. license in 2021. Sue enjoys spending time with her family, Scotty/Schnauzer “Miss Riley” and having everyone over for the holidays! Sue enjoys baking, knitting, and sewing for all her family.
Jan is our Patient Care Coordinator/Office Manager for Audibel Hearing Center of North Iowa.She is an Iowa native and prides herself on excellent customer service. When calling into our office, she will be the friendly voice you speak with. Jan enjoys helping others and spending time with her family, which includes six grandchildren.
Al Wurzer, on Google
I was treated very well, by Kevin, as I always am. He solved my problem.
Nancy Wegner, on Google
Very professional and prompt service
Steve, on Google
A little of the cord and rubber piece that fits into my ear was bit off by a little dog that he evidently swallowed. A new part was reattached to the rest of my hearing aid in a couple minutes. All is good. Thank you.
Rose Baltes, on Google
My blue tooth wasn’t working, now it does. No problem!
William Musgrave, on Google
He was very knowledgeable and very helpful.
Judy Moetsch, on Google
Harlan Martzahn, on Google
Jeanette Heit, on Google
Good information, friendly and courteous personnel.
Karen Schmitt, on Google
We were very pleased with Calvin's honesty & determination to help us.
Barb Tank, on Google
Cal and his crew at Audibel are super. I stopped by for a brief cleaning and had some questions on my 3 background settings. I have a diverse life with many sound challenges. I’m involved in several music groups, I farm with loud equipment, and I’m involved with quieter settings...
Gary Griffin, on Google
Always a great experience! Friendly and top notch customer service.
Cassie Hackman, on Google
Marcia Roberson, on Google
Denice Winter, on Google
Robert Roberson, on Google
Always helpful.
Dan Shaw, on Google
Friendly staff. My appointment time was honored. I appreciated that.
Ed Hoffman, on Google
Very friendly, great at explaining what they were doing.
Shirley Babcock, on Google
Very good
Harvey Brasel, on Google
Calvin Trepp was great to work with.
Bruce Freeman, on Google
Deborah Wegner, on Google