Our Staff

Calvin Trepp, HIS

Owner

Calvin Trepp has spent his entire professional career dedicated to the hearing aid industry. He has spent more than 35 years in the hearing industry and has worked 24 years at the manufacturing level. Calvin’s first job within the industry was the manufacturing of hearing aids and then progressed into different supervisor roles within the production side. Calvin then moved into sales where he traveled around the United States for 8 years, and eventually moved into a management role within Audibel. In August of 2007, Calvin purchased 3 retail offices and a few years later added two more locations.  His post high school education involves a 2-year program in electronics and a 2-year program in management.

Sue Berneman, HIS

Hearing Instrument Specialist

Sue is our Hearing Instrument Specialist for Audibel Hearing Centers of North Iowa. She is mostly in the Mason City and Charles City office locations. Sue is an Iowa native growing up in the Charles City area and prides herself in excellent customer service. She graduated Charles City High School and attended N.I.A.C.C. classes in Charles City. Sue has been with Audibel Hearing Centers since Calvin purchased the business in 2007.  She later earned her H.I.S. license in 2021.  Sue enjoys spending time with her family, Scotty/Schnauzer “Miss Riley” and having everyone over for the holidays!  Sue enjoys baking, knitting, and sewing for all her family.

Jan Vaage

Patient Coordinator/Office Manager

Jan is our Patient Care Coordinator/Office Manager for Audibel Hearing Center of North Iowa.She is an Iowa native and prides herself on excellent customer service. When calling into our office, she will be the friendly voice you speak with. Jan enjoys helping others and spending time with her family, which includes six grandchildren.

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 215 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

I'm very pleased with Audibel Hearing Center. I had learned a lot from the hearing technican about hearing loss.

Reviewer Profile Photo Sandy Liljedahl, on Google

Great people. Great service. Always very patient with me. Willing to hear my questions and concerns. Highly recommend.

Reviewer Profile Photo Doug Farrell, on Google

I did a lot of research and read lots of reviews, I was very happy with my choice of Audible Hearing. They were very thorough and answered all of my questions.

Reviewer Profile Photo Vicky Schroeder, on Google

In and out in no time. Excellent service.

Reviewer Profile Photo James and Julie Betsinger, on Google

My mom has visited Cal at Audibel for years. At 98 years old, she always looks forward to and enjoys her visits with Cal. He has helped her, and my dad before he passed, to enjoy the best quality of life despite significant hearing loss. Plus he is a positive...

Reviewer Profile Photo roberta sloan, on Google

Jan is always eager to help me when I stop in or call. PR is what they are so good at.

Reviewer Profile Photo Dunphy Motors, on Google

I saw Sue today because my left hearing aid was giving me problems. She was very pleasant and intuitive in solving the problem and I felt very well taken care of. Thank you Sue I am Gloria Gruis not Michael

Reviewer Profile Photo Michael Gruis, on Google

Sue & Jan are so sweet, always take such good & thoughtful care of our hearing needs & have any concerns of ours at the helm. Love these two gals 🤗♥️

Reviewer Profile Photo Francile Honken, on Google

Service person was polite and quickly resoved the issue with the hearing aide

Reviewer Profile Photo Caroline Rosacker, on Google

Very friendly and helpful.

Reviewer Profile Photo Michal Higgins, on Google

Well taken care of. Very cordially treated with respect and care.

Reviewer Profile Photo Cammie Voss, on Google

Jan at the front desk is always so cheerful and welcoming. Sue makes every effort to work you in if possible and adjust to make your hearing better.

Reviewer Profile Photo Sally Prohaska, on Google

Calvin is awesome, very friendly and knowledgeable

Reviewer Profile Photo James Mettner, on Google

Great service and very helpful!!

Reviewer Profile Photo CURT BOWN, on Google

Very good customer service. Made me feel very relaxed. Explained different components very well.

Reviewer Profile Photo Cindy Abben, on Google

Excellent

Reviewer Profile Photo Carolyn Purchase, on Google

I had to re-pair my hearing aids to my phone. It just took a few minutes. Very friendly and helpful.

Reviewer Profile Photo Roger Hucke, on Google

They treat you as an important person. Smiles across the board. We only changed because of our insurance.

Reviewer Profile Photo Jane, on Google

Good information, friendly and courteous personnel.

Reviewer Profile Photo Karen Schmitt, on Google

Excellent service as usual !!!!!

Reviewer Profile Photo Barb Winter, on Google