Our Staff

Calvin Trepp, HIS

Owner

Calvin Trepp has spent his entire professional career dedicated to the hearing aid industry. He has spent more than 35 years in the hearing industry and has worked 24 years at the manufacturing level. Calvin’s first job within the industry was the manufacturing of hearing aids and then progressed into different supervisor roles within the production side. Calvin then moved into sales where he traveled around the United States for 8 years, and eventually moved into a management role within Audibel. In August of 2007, Calvin purchased 3 retail offices and a few years later added two more locations.  His post high school education involves a 2-year program in electronics and a 2-year program in management.

Sue Berneman, HIS

Hearing Instrument Specialist

Sue is our Hearing Instrument Specialist for Audibel Hearing Centers of North Iowa. She is mostly in the Mason City and Charles City office locations. Sue is an Iowa native growing up in the Charles City area and prides herself in excellent customer service. She graduated Charles City High School and attended N.I.A.C.C. classes in Charles City. Sue has been with Audibel Hearing Centers since Calvin purchased the business in 2007.  She later earned her H.I.S. license in 2021.  Sue enjoys spending time with her family, Scotty/Schnauzer “Miss Riley” and having everyone over for the holidays!  Sue enjoys baking, knitting, and sewing for all her family.

Jan Vaage

Patient Coordinator/Office Manager

Jan is our Patient Care Coordinator/Office Manager for Audibel Hearing Center of North Iowa.She is an Iowa native and prides herself on excellent customer service. When calling into our office, she will be the friendly voice you speak with. Jan enjoys helping others and spending time with her family, which includes six grandchildren.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 259 Reviews on Google.

Support system is excellent very accommodating and professional.

Reviewer Profile Photo Patty Hestad, on Google

They were very very nice as always. They are always very helpful and caring.

Reviewer Profile Photo Mike Scarrow, on Google

They are very professional and always make me feel welcome. My aids are always checked and cleaned.

Reviewer Profile Photo Carolyn Fenneman, on Google

Very impressive service and friendly people!!

Reviewer Profile Photo Bruce Weis, on Google

Calvin is knowledgeable, caring, all around great guy. I would highly recommend him!

Reviewer Profile Photo Kathy Hulbert, on Google

Always friendly and helpful .

Reviewer Profile Photo J Laube, on Google

Sue was very honest and straight forward. I enjoyed working with her!!!

Reviewer Profile Photo Carol Burress, on Google

I saw Sue on sept 2, for regular check up. She was so helpful and reviewed proper ways to put my hearing aids in and remove them without making me feel incompetent, also gave me ear molds that work better for me. It was a helpful appt.

Reviewer Profile Photo Michael Gruis, on Google

Well taken care of. Very cordially treated with respect and care.

Reviewer Profile Photo Cammie Voss, on Google

Cal is always extremely helpful and goes beyond my expectations

Reviewer Profile Photo Tom Deutsch, on Google

Calvin went out of his way more than once to get me the best hearing I can get!

Reviewer Profile Photo Tim Gansen, on Google

Great service! Resolved my proble. In minutes

Reviewer Profile Photo Caroline Rosacker, on Google

Great service and a perfect example of why a person buys local.

Reviewer Profile Photo Dave Sovereign, on Google

Very friendly and helpful answered all questions. If you have any problems They’ll be there to take care of you

Reviewer Profile Photo Dennis Brunsvold, on Google

Very pleasant experience working with Calvin & Audibel hearing aids!

Reviewer Profile Photo Bonnie Sweeney, on Google

Calvin is awesome, very friendly and knowledgeable

Reviewer Profile Photo James Mettner, on Google

Always a pleasure & Sue is the greatest help💘

Reviewer Profile Photo Shirley, on Google

Sue went above and beyond trying to pair my hearing aids to my phone, she is a sweetheart!

Reviewer Profile Photo Cindi Wilken, on Google

Jan at the front desk is always so cheerful and welcoming. Sue makes every effort to work you in if possible and adjust to make your hearing better.

Reviewer Profile Photo Sally Prohaska, on Google

Susan was great doing my testing which my wife and I thought was the most comprehensive and accurate. Jan is a great receptionist.

Reviewer Profile Photo Mark Stenzel, on Google