Our Staff

Calvin Trepp, HIS

Owner

Calvin Trepp has spent his entire professional career dedicated to the hearing aid industry. He has spent more than 35 years in the hearing industry and has worked 24 years at the manufacturing level. Calvin’s first job within the industry was the manufacturing of hearing aids and then progressed into different supervisor roles within the production side. Calvin then moved into sales where he traveled around the United States for 8 years, and eventually moved into a management role within Audibel. In August of 2007, Calvin purchased 3 retail offices and a few years later added two more locations.  His post high school education involves a 2-year program in electronics and a 2-year program in management.

Sue Berneman, HIS

Hearing Instrument Specialist

Sue is our Hearing Instrument Specialist for Audibel Hearing Centers of North Iowa. She is mostly in the Mason City and Charles City office locations. Sue is an Iowa native growing up in the Charles City area and prides herself in excellent customer service. She graduated Charles City High School and attended N.I.A.C.C. classes in Charles City. Sue has been with Audibel Hearing Centers since Calvin purchased the business in 2007.  She later earned her H.I.S. license in 2021.  Sue enjoys spending time with her family, Scotty/Schnauzer “Miss Riley” and having everyone over for the holidays!  Sue enjoys baking, knitting, and sewing for all her family.

Jan Vaage

Patient Coordinator/Office Manager

Jan is our Patient Care Coordinator/Office Manager for Audibel Hearing Center of North Iowa.She is an Iowa native and prides herself on excellent customer service. When calling into our office, she will be the friendly voice you speak with. Jan enjoys helping others and spending time with her family, which includes six grandchildren.

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 186 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

It is always a pleasure to come in to the office. So very helpful

Reviewer Profile Photo Cheryle Arjes, on Google

Sue was amazing. Thank you

Reviewer Profile Photo Bob hrdlicka, on Google

Calvin was very patient adjusting my new hearing aids and explaining them to me. I would recommend him to anyone looking for hearing aids.

Reviewer Profile Photo Judy Moetsch, on Google

Very friendly and knowledgeable. Good prices

Reviewer Profile Photo David Fangman, on Google

Easy and quick

Reviewer Profile Photo Dennis Herman, on Google

I was given specific instructions on how to put the hearing aids in and out & how to charge them. I look forward to hearing better.

Reviewer Profile Photo Rosie Deutsch, on Google

My mom has visited Cal at Audibel for years. At 98 years old, she always looks forward to and enjoys her visits with Cal. He has helped her, and my dad before he passed, to enjoy the best quality of life despite significant hearing loss. Plus he is a positive...

Reviewer Profile Photo roberta sloan, on Google

I recently lost BOTH of my hearing aids. A visit with Calvin has the wheels in motion for me to have my new ones in a short week. Calvin really cares about his clients. That always comes through in the discussions we have as well as his way of putting...

Reviewer Profile Photo Nancy Hermanson, on Google

Everyone is very welcoming and helpful. For us Audibel was a good choice.

Reviewer Profile Photo Denna Hill, on Google

Great help from Cal Tripp. He heating my hearing aids wisps so they stay in better. Success!

Reviewer Profile Photo Rosie Deutsch, on Google

He truly cares about what is best for you. I have been going there for years and I would not go anywhere else! -Scott Hogeland

Reviewer Profile Photo Scott Hogeland, on Google

I was treated very well, by Kevin, as I always am. He solved my problem.

Reviewer Profile Photo Nancy Wegner, on Google