Our Staff

Calvin Trepp, HIS

Owner

Calvin Trepp has spent his entire professional career dedicated to the hearing aid industry. He has spent more than 35 years in the hearing industry and has worked 24 years at the manufacturing level. Calvin’s first job within the industry was the manufacturing of hearing aids and then progressed into different supervisor roles within the production side. Calvin then moved into sales where he traveled around the United States for 8 years, and eventually moved into a management role within Audibel. In August of 2007, Calvin purchased 3 retail offices and a few years later added two more locations.  His post high school education involves a 2-year program in electronics and a 2-year program in management.

Sue Berneman, HIS

Hearing Instrument Specialist

Sue is our Hearing Instrument Specialist for Audibel Hearing Centers of North Iowa. She is mostly in the Mason City and Charles City office locations. Sue is an Iowa native growing up in the Charles City area and prides herself in excellent customer service. She graduated Charles City High School and attended N.I.A.C.C. classes in Charles City. Sue has been with Audibel Hearing Centers since Calvin purchased the business in 2007.  She later earned her H.I.S. license in 2021.  Sue enjoys spending time with her family, Scotty/Schnauzer “Miss Riley” and having everyone over for the holidays!  Sue enjoys baking, knitting, and sewing for all her family.

Jan Vaage

Patient Coordinator/Office Manager

Jan is our Patient Care Coordinator/Office Manager for Audibel Hearing Center of North Iowa.She is an Iowa native and prides herself on excellent customer service. When calling into our office, she will be the friendly voice you speak with. Jan enjoys helping others and spending time with her family, which includes six grandchildren.

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 206 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very kind and professional took the time to explain every aspect of the hearing aid devices and the problem i was having and was spot on thank you Audible Hearing for your help 😀

Reviewer Profile Photo Tim Evans, on Google

I have gone through Audibel Hearing and worked with Calvin for years. He’s the best! He takes the time to know and understand what you need and work with you to give you the best service!

Reviewer Profile Photo Leah W, on Google

Everyone was friendly and very helpful!

Reviewer Profile Photo Glenda Schwab, on Google

My meeting was with Sue. She was very pleasant to work with. I believe we went thru every option. All I all a very good experience. I would recommend Sue to anyone.

Reviewer Profile Photo Dan Beyer, on Google

Sue was very helpful,I was skeptical at first but she went above and beyond to make me feel like I mattered, and my hearing was important to her.

Reviewer Profile Photo Michael Gruis, on Google

Everyone is very welcoming and helpful. For us Audibel was a good choice.

Reviewer Profile Photo Denna Hill, on Google

Always the best. Great customer service. Would recommend them highly

Reviewer Profile Photo Dan Flugge, on Google

Support system is excellent very accommodating and professional

Reviewer Profile Photo Patty Hestad, on Google

Great people. Great service. Always very patient with me. Willing to hear my questions and concerns. Highly recommend.

Reviewer Profile Photo Doug Farrell, on Google

Sue was amazing. Thank you

Reviewer Profile Photo Bob hrdlicka, on Google

I had an awesome experience, very knowledgeable and on time Appointments. Thank you !

Reviewer Profile Photo Troy Armstrong, on Google

Excellent service and quality products!

Reviewer Profile Photo Jon Nicolaisen, on Google

Sue is so helpful and friendly! We just are so glad that we have such a good hearing aid specialist to go see.

Reviewer Profile Photo Pat Calease, on Google

Always gets me in and fixed up in no time.

Reviewer Profile Photo James and Julie Betsinger, on Google

Very friendly !! Act like they want only the best for you! Very willing to help you with any problem! This is the way I feel I don’t know why Larry’s name comes instead of mine!! Audible Hearing Center treat you like family!! They are very common! I love them!!!!

Reviewer Profile Photo Norma Peters, on Google

In and out in no time. Got me in between appointments. Excellent service.

Reviewer Profile Photo James and Julie Betsinger, on Google

Professional, comfortable

Reviewer Profile Photo Cheryl Sonberg, on Google

Always awesome service thank you

Reviewer Profile Photo Bob grant, on Google

Sue is always caring and helpful. She wants you to hear the best you possibly can!

Reviewer Profile Photo Marie Card Eilderts, on Google

Calvin is awesome, very friendly and knowledgeable

Reviewer Profile Photo James Mettner, on Google