Patient Reviews

Read a Few of Our Google Reviews

We are rated 5 out of 5 stars based on 92 reviews on Google.

Read what some of our patients have to say about our staff and our office!

They were very helpful and I’m very satisfied!

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Harold Miller, on Google

Very professional and knowledgeable. I felt like my problem was well taken care of.

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Nancy Wegner, on Google

It was quick and easy. Staff friendly and competent of results. Thank you.

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Sandra Godderz, on Google

Absolutely wonderful experience for a “50-something” year old person to have to get hearing aids! Sue was amazing!! Very professional, and very thorough. ! Highly recommend this hearing center!!

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Debra Johnson, on Google

Sue was extremely helpful in troubleshooting my hearing aids and her experience was evident. Thank you!!

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Aaron McCoy, on Google

In and out in no time

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James and Julie Betsinger, on Google

The women that work here are great they explained everything in great detail.

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Gail Schwartzkopf, on Google

Great service,very pleased with Audibel hearing center in Cresco

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G Robinson, on Google

I was very pleased with my appointment for cleaning and upgrades. Calvin was very patient and explained everything clearly.

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Peggy Johnson, on Google

My visits with Calvin Trepp in Decorah have always been useful and characterized by mutual respect. Friendly but professional, whether I was there to have my hearing aids cleaned and tested or to consult about the possibility of getting new hearing aids. Grade: A

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Richard Ylvisaker, on Google

Great experience, found out that my hearing loss is mild which put my mind at ease. Calvin was great and explained everything perfectly. Highly recommend Audibel !

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Shelly Vine, on Google

I’m always pleased with the level of personal service I receive from Calvin and his staff at Audible Hearing Centers. Whether it’s new batteries and wax guards or an issue with one of my hearing aids. They are prompt in responding and make sure that a satisfactory solution is obtained. I’d recommend them to anyone needing assistance with their hearing.

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Skip Loebig, on Google

Calvin is very knowledgeable and easy to work with

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Shane Kelley, on Google

Calvin is always so helpful with Dennis' hearing aid needs.

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Kathy Slater, on Google

Very friendly and efficient

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Helene Peters, on Google

Calvin was very personable, professional and knowledgeable. He walked me thru the process and made my visit pleasant.

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Craig Helton, on Google

Calvin takes good care of us.

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Tom Haugen, on Google

Extremely helpful, informative and compassionate staff. Willing to go the extra mile.

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Erin Niemeyer, on Google

Great people. Great service.

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Doug Farrell, on Google

Sue was very helpful.

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Mark Bausch, on Google

Always a pleasure doing business with these wonderful people.

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Nancy Jaszewski, on Google

I was treated like I was the favorite customer

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Greg Flugum, on Google

As always, excellent service.

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Betsy Fickel, on Google

very professional and friendly!!

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Mike Bamrick, on Google

We had great service today, no pressure for time, knowledgeable technician.

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Donna Bodensteiner, on Google

Very friendly, helpful staff!

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Staci Johnson, on Google

Audibel Hearing has been exceptional from our first visit. My mom is 93 n I am 75. She has resisted n denied her hearing loss for 39 yrs until it became so bad there were few choices for a remedy. We went to another place to get her $5,000 aids. They gave free batteries anytime she would come in for an adjustment. We could not get her to go. She was in denial about her hearing loss to the detriment of her n our entire family. A loss of a different kind. She complained n was desperate. Finally after several yrs we contacted Audible with Kevin n his qualified staff. She actually listened to him! Don't know his magic but he was through n patient. Magic. Who knows? Has had her aids adjusted several times. Even tho is still a very difficult client she can now hear us. She will only wear one aid as she insists "my other ear is perfect". Hey. We'll take that. Audible n his staff clean her aids for free whenever she has trouble hearing. Usually because she refuses to change her battery. But Audible doesn't judge. They smile n hastily clean her hearing aids. Dispute mom only wears one. 😊. Go figure. If u have a resistant. Belligerent insistent parent n want them to join ur family. I highly recommend Audible.

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linda miller, on Google

Always a good experience!

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Carol Tweeten, on Google

Always helpful.

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Dan Shaw, on Google

Friendly staff. My appointment time was honored. I appreciated that.

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Ed Hoffman, on Google

Very friendly, great at explaining what they were doing.

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Shirley Babcock, on Google

Very good

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Harvey Brasel, on Google

Calvin Trepp was great to work with.

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Bruce Freeman, on Google

Very helpful and wonderful service

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Carla Mikes, on Google

Rave! My mom is 92 and has been in the hospital for a few days. She needed her hearing aids cleaned so I contacted one of the hearing aid businesses here in Mason City. Since she just moved here a year ago, she didn’t buy them here, but she only needed them cleaned. i was told it would be $50 just to clean them and thought that was a little steep! I then called Audibel Hearing to see what they charged. I talked to a very helpful lady named Sue. She told me they cleaned hearing aids for free, no matter where you bought them. She told me to bring them in and she would have them done in about 10 minutes. She cleaned them, printed off instructions for me on how to care for the aids, gave me a case for them and also one to carry extra batteries in. They also carry a brand that my mom has so I will be taking them there for anything we need done. I couldn’t have asked for any better customer service so if anyones parents, grandparents, or whomever needs anything done with their hearing aids, Audibel Hearing Center is the place to go. Thanks again, Sue, for going above and beyond.

Claudia Hopkey

Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.

Patricia D.

Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.

Dawn C.